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Phone: 800-833-6231

Fax: 888-218-1233

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Amsterdam Printing

166 Wallins Corners Road

Amsterdam, NY 12010

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  • What is a custom logo?

    We recognize the importance of promoting your company, event or school. To assist you, we will imprint your company's logo for an additional charge. A custom logo is generally an image that represents your organizations identity. All custom logos require clear art. Photocopies, faxed art, colored ink, paper or raised printing cannot be reproduced.

    Please specify where we should locate your logo. If you don't specify a location, your logo will be placed at the discretion of our artists.

    Amsterdam® reserves the right to refuse any logo and/or text that may be considered offensive, inappropriate, trademarked, or copyrighted.

  • What is a stock logo?

    Several laser engraved items are available with specially designed logos that we offer free of charge. You may see a selection of some of the thousands of available logos by clicking on Stock Art and Mascots. Simply choose your stock art or mascot as you design your item.

  • Can I use copyrighted or trademarked material?

    Customers are responsible for obtaining rights to use any logo, trademark, service mark, artwork, name, photograph, statement, illustration or any other intellectual property on the products purchased by the customer. Amsterdam® shall not be held liable for the unauthorized use of any art, logo, trademark or copyright printed on any item ordered by the customer. The customer agrees to hold Amsterdam® harmless from any claims, suits, or actions alleging that the products purchased by the customer violates or infringes on any rights of any third party. The customer further agrees to defend and indemnify Amsterdam® from any such claims, suits, or actions.

    We CANNOT accept photocopied artwork, or any art that contains shading, patterns or screens. Typically business cards, letterheads, decals, and faxes are not suitable as camera ready art.

  • Can Amsterdam® deny the printing of my logo/text if they deem it inappropriate or offensive?

    Amsterdam® reserves the right to refuse any logo and/or text that may be considered offensive, inappropriate, trademarked, or copyrighted.

  • In what format should I send art to you?

    Artwork sent via email is preferred. Emailed artwork must include a customer name, account or order number (for existing customers) in the SUBJECT LINE.

    NOTE: We cannot access artwork sent in any program format other than the ones listed below. Please list all fonts and styles used. (Ex. Times Bold Italic).

    These files are preferred:

    Adobe Acrobat Files (PDF). Fonts must be embedded.

    Adobe Illustrator CC or earlier (Save file as EPS. All fonts must be converted to outlines.)

    Adobe Photoshop Image. Resolution of the image must be a minimum 300 dots per inch.

    All Microsoft programs except Publisher. All fonts must be listed.

    Other high resolution artwork JPEG, PNG, or GIF. (Must be 300 dpi or higher)

    When sending color artwork, please specify colors using Pantone Matching System (PMS) spot colors.

  • Can I send laser printed output as artwork?

    Yes, provided the following measures are taken. Artwork should be printed out at 200%, twice the size that the art will appear on the product. Output should be printed at 600 dpi (dots per inch) or greater. This will help eliminate any imperfections in the final art.

    NOTE: 200% enlargement on a photocopier is not acceptable.

    Our artwork guidelines are in place to help deliver a final product featuring a clear, crisp imprint that promotes you. If you have any questions, contact a Customer Service Specialist at 800-833-6231 or email customerservice@amsterdamprinting.com

  • How do I send my artwork to you?

    You will conveniently encounter a "browse" button on the imprint-entering screen while placing an order. This function allows you to select an art file that is located on your computer. The file will be uploaded to our site when you advance to the next screen. You may email art files to customerservice@amsterdamprinting.com

    Please include customer name and account or order number (for existing customers) on the SUBJECT LINE. All typefaces and PMS colors should be listed in the email.

  • What fonts can I use?

    If you use a specific typeface in your promotional material, you may request that typeface for your imprint. Amsterdam® has license to thousands of typefaces in the Adobe Type Library. Laser engraved items are limited to: Artisan, Helvetica, Times Roman, Optima, Lucida Handwriting, Weiss, and Bank Gothic. These options meet the needs of most of our customers. If you wish to use a specific typeface, please contact a member of our customer service team and they will be happy to help.

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